Privacy Policy

Information you choose to provide

The website does not require you to create an account or complete a booking form. If you contact 321 Surf House by WhatsApp, phone, Instagram or another linked service, you choose what information to send through that service.

That may include your name, contact details, preferred date, number of guests, activity interests and any other information you include in your message.

Technical data and analytics

The website host and related infrastructure may process standard technical information needed to deliver and secure the site, such as IP address, browser or device information, requested pages and timestamps.

321 Surf House may also use website analytics, including services such as Google Analytics, to understand aggregate site usage and improve the website. When analytics is enabled, the analytics provider may process device, usage and referral information according to its own privacy terms and configuration.

Third-party services

This website links to third-party services including WhatsApp, Google Maps and Instagram. When you follow those links, those providers may collect or process information under their own privacy policies.

321 Surf House does not control the privacy practices of those third-party services.

How information is used

Information you send directly may be used to answer questions, plan or confirm an activity, provide directions, respond to a booking inquiry and communicate about your requested service.

Technical and analytics information may be used to maintain the website, understand performance and improve the visitor experience.

Sharing and retention

321 Surf House does not publish your private booking messages on this website. Information may be processed by service providers that are necessary to operate communications, hosting, maps, social links or analytics.

Information should be kept only as long as reasonably needed for the purpose it was collected for, operational recordkeeping, security or applicable legal obligations.

Questions about privacy

For privacy questions related to this website or a direct inquiry, contact 321 Surf House at +507 6454-2490 on WhatsApp.